Shipping policy

OVERVIEW
Our Distribution Center is located in Chatham, Massachusetts.  Standard shipping
delivery ranges from 3-4 business days within Pacific and Mountain states, up to 5-7
business days for Central and Eastern states.

We work hard to ship all orders within 1-2 business days.
 
SAME DAY SHIPMENTS can be expected if the order is placed by 1pm ET (10:00 AM
PT) on a normal business day (M-F). Orders placed on a Friday after 1pm ET or over
the weekend will ship out the following Monday.

SHIPPING OPTIONS AND RATES are displayed at checkout before you place your
order. Free standard shipping is provided for orders of $200 before taxes and after any
discounts applied.
Our standard shipping carriers are UPS and USPS. If you enter a PO Box as your
shipping address, we will automatically ship with USPS.

TRACKING INFORMATION will be automatically emailed to you after your order ships.
If you don't receive tracking information but believe your order should have already
shipped, please check your Junk Mail or Spam folder to see if our email to you is there.
Packages are delivered without a signature required to provide greater customer
convenience. Customers are responsible for stolen or misplaced packages. If you would
like to have a signature required for delivery, please call Customer Service at (508) 945-
3501 and request a signature requirement be added to your order.
 
*Our carriers (USPS and UPS) do not consider the day your order leaves our
Distribution Center to be a day in transit.
 
SHIPMENTS MAY EXPERIENCE DELAYS due to:

(i) An issue with your order such as a need for additional payment verification which
causes a processing delay.

(ii) If the order was placed between Thanksgiving and the following Tuesday (the vast
majority of these orders will ship on the same Business Day if placed by 1 PM ET but
there is a chance it will only ship two Business days after order placement).

(iii) Circumstances beyond the control of Cape Fishermen's Supply including, but not
limited to, COVID-19, extreme weather events, facility damage, shipping carrier
mistakes or software outages, and any other third-party problems that would affect our
ability to process orders and are outside of our control.